Rolf

Customer Service Experience Business analysis Requirements management project management
Rolf has been a successful interim manager and project manager with experience in digital products, service processes and front/back office applications for many years. He has many years of experience, especially in the customer service environment. His customers particularly appreciate his deep technical and procedural understanding. He is therefore often positioned as an interpreter in cooperation between specialist departments, IT and service centers. Rolf is familiar with a variety of systems and solutions, knows how to quickly analyze complex processes and challenges in order to then develop solution concepts and requirements on a detailed level. He is extremely structured, communicative and never loses sight of the customer. Rolf's industry experience ranges from energy and telecommunications to retail and media.